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Frequently Asked Questions

ZY Agency respects the privacy of our website visitors and customers. This Privacy Policy explains how we collect, use, and protect your personal information.

What Information We Collect

We collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and billing information when you make a purchase or fill out a contact form on our website.

We also automatically collect certain information when you visit our website, such as your IP address, browser type, operating system, and the pages you view on our site.

How We Use Your Information

We use your personal information to provide the services you request, such as processing orders, responding to inquiries, and sending marketing communications.

We may also use your information to improve our website and services, analyze website usage, and protect our legal rights and interests.

How We Protect Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard security technologies and procedures to safeguard your information.

However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

Sharing Your Information

We may share your personal information with third-party service providers who help us deliver our services, such as payment processors, shipping companies, and email marketing platforms. These service providers are only authorized to use your information to perform services on our behalf and are contractually obligated to keep your information confidential.

We may also share your information if required by law or if we believe it is necessary to protect our legal rights or the safety of our customers, employees, or others.

Your Rights and Choices

You have the right to access, update, or delete your personal information at any time by contacting us using the contact information provided below. You also have the right to opt-out of receiving marketing communications from us by following the instructions in the communication.

Changes to Our Privacy Policy

We reserve the right to modify this Privacy Policy at any time. We will post the updated policy on our website and indicate the date of the latest revision.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at contact@zyagency.com.